Good collaboration needs information that is easy to find and understand. DAXS brings key public information together in its documentation at docs.daxs.com.
What you can find there
The documentation explains the basics of working together, service components, operating models, data protection, support, prices and important contractual information. It complements a personal conversation but does not replace a project-specific agreement.
- Service components and project scope
- Cloud, hybrid and control over data
- Documentation and knowledge transfer
- Support, service levels and collaboration with internal IT
- Terms and conditions, price guidance and commercial basics
From reading to agreeing the details
Four points help with an initial conversation: what task needs solving, which systems are involved, who makes the technical or business decision, and what timeframe matters? These provide the basis for an appropriate scope of services.
Keep project knowledge protected: Individual access credentials, contracts, system documentation and customer data remain in the agreed protected environment. The public documentation provides general guidance.
Why this helps customers
IT projects should not depend on individual people or scattered emails. A maintained information base makes preparation, handover and ongoing collaboration easier. It also shows which options are available and what needs to be agreed for a specific engagement.
The full range of services at a glance
The public documentation shows what DAXS stands for: IT consulting, IT operations, development and integration. This includes conventional IT support and advice, server and network support, Microsoft 365, Google Workspace, Proxmox, cloud, hybrid and on-premises environments, security, backup, automation and individual software development.
The solution follows the needs of the business. Individual service components can be introduced selectively and expanded as needed.
Price guidance instead of blanket promises
For guidance, the documentation explains how services are typically agreed and billed: as an individual assignment, a fixed-price project, an agreed allocation of time or an ongoing service. The actual price depends on factors including scope, complexity, protection requirements, response time, ongoing maintenance and the third-party platforms involved.
External costs such as licences, cloud usage, domains, hosting or partner services are disclosed transparently for each project. A realistic estimate follows a short conversation about existing systems, goals and responsibilities.
Contracts and terms and conditions
The current public version of the B2B general terms and conditions is available in the documentation. The version specifically agreed and, where applicable, digitally signed forms part of the contract.
The starting point for prospective customers is the DAXS service overview. Direct contact remains the quickest route for specific enquiries.
